BANDO GROUP CODE OF CONDUCT
The Bando Group Code of Conduct includes the following 12 categories as appropriate attitudes for executives and employees:
- 1. Observance of laws and business ethics
-
All the executives and employees of the Bando Group will act in good faith and in harmony with society in all aspects of our business conduct. Observance of laws and business ethics1 is a basic fundamental of our conduct, and we will:
- (1) Conduct our business in compliance with all applicable laws and in observance of business ethics.2
- (2) Pursue profits and conduct business in compliance with laws. Our pursuit of profits shall be through fair business practices according to social decency.
- (3) Strive to be trusted and respected in society by observing all laws and conforming to business ethics.
- 2. Creation and provision of products and services according to social needs
-
All the executives and employees of the Bando Group want to assure our customers' 3 satisfaction by providing new value-added products and services of high quality, and we will:
- (1) Work daily to create products and services to meet social needs, and provide them at fair prices by trying to reduce costs, and through efficient production.
- (2) Stand in the customers' position to accurately grasp needs, and strive to propose4 and provide quality, performance and safety to their satisfaction.5
- 3. Safety of products and services
-
All the executives and employees of the Bando Group believe that safety is the biggest priority in the provision of products and services of quality, and we will:
- (1) Develop, manufacture and sell our products and services taking into consideration how our customers use them and place our number one priority on our customers' safety.
- (2) In the event we receive information that any of our products or services are unsafe, we will immediately confirm the facts and investigate the cause. If we determine that a safety problem exists, we will take all necessary steps to prevent the problem from spreading or re-occurring.
- 4. Integrity and fairness in business activities
-
All the executives and employees of the Bando Group will:
- (1) Provide products and services to our customers and business partners in accordance with the terms and conditions as agreed upon with them, on matters including quality and delivery date.
- (2) Respond to our customers and business partners with integrity and in good faith.6
- (3) Not seek sales and profit illegally or contrary to social ethics. We aim to expand our business through fair competition.
- 5. Equal and fair procurement transactions
-
All the executives and employees of the Bando Group will:
- (1) Develop relationships of mutual trust with our suppliers of raw materials, parts and services, and work with them as equals towards making fair procurement transactions.
- (2) Select suppliers fairly and rationally by evaluating their attitudes towards quality, delivery time, price, safety and environmental factors.
- 6. Environmental protection
-
All the executives and employees of the Bando Group will:
- (1) Work to save resources and energy and to protect the environment in all phases of our business, including the technical development, design, procurement, manufacture, sale, and use of our products and services, reduce waste and refrain from using harmful substances.
- (2) Individually strive to protect the environment as good members of society.
- 7. Administration and disclosure of information
-
All the executives and employees of the Bando Group will:
- (1) Strictly control and maintain confidential information of the company as well as that held in custody for our customers and business partners, and endeavor to prevent unwarranted disclosure of such information.
- (2) Use advancements in IT (Information Technology) for efficient information management and to streamline business operations.
- (3)Refrain from any form of insider trading through the utilization of non-public information learned in the course of employment.
- (4)Disclose information about the Bando Group's activities to the company's stakeholders including shareholders, customers, business partners and the local community in a constructive and timely manner. The Bando Group will also disclose information about business activities to all Bando Group employees in a constructive and timely manner.
- 8. Social contribution
-
- (1) All the executives and employees of the Bando Group recognize that we are members of society. We will positively participate in and cooperate with activities for the development and betterment of society.
- (2) The Bando Group positively supports and encourages social contribution activities, such as volunteer work.
- 9. Overseas business development
-
All the executives and employees of the Bando Group will comply with local laws, respect local cultures and customs, root our business activities in the local society, and work to contribute to the development of the local society.
- 10. Efficient and rational business operation
-
All the executives and employees of the Bando Group will:
- (1)Review the objective of our current work, determine if a job is excessive compared with the objective and, conscious of performing more efficiently, accomplish the job in consideration of its objective. 7
- (2)Not accept the attitude that work should be done in a certain way because it has been done so previously.
- 11. Relationship with employees
-
1. Expectation of employees
- (1)The Bando Group will employ creative personnel with expertise to make positive proposals to create added value to the Group in an efficient manner, keeping in mind the substantial purpose of their work.
- (2) The Bando Group's business is dependent on our people, and we will strive to nurture our personnel so that they may acquire specialties, creativity and autonomy.
- (3) The Bando Group expects managers to lead by example and acquire expertise and creativity through self-development, and strive to improve those qualities in subordinates. Junior employees are expected to think things through logically, and discuss issues with their managers when opinions differ.
2. Respect of human rights, personality and individuality
All the executives and employees of the Bando Group will:- (1) Respect the human rights, personality and individuality of all employees, and will not discriminate on the basis of race, religious beliefs, gender, social status, place of origin, nationality or disability.
- (2) Not tolerate sexual harassment in the workplace.
- (3) Create a safe, comfortable and pleasant workplace atmosphere, and strive to establish a personnel system and working conditions whereby all employees feel a sense of purpose in their work.
3. Other fundamental Items
All the executives and employees of the Bando Group will:- (1) Act with decency and common sense as good members of society.
- (2) Take responsibility and act with pride as members of the Bando Group.
- 12. Practicing of Bando Group Action Guidelines
-
1. Customer satisfaction is a barometer of our work.
Are you appreciated by your customers?Our customers include important intermediaries, but our main focus should be on the end users who use our products and services. End-user satisfaction is our number one priority.
2. Implement action immediately once a decision is made.
Are you expeditiously making decisions and implementing actions?Collect and analyze essential information to make decisions. Logically discuss it, using science, experience and even intuition. Understand the essential purpose of your job responsibility. Collect and organize information from your daily life. Make decisions expeditiously and take prompt action.
3. We need no bystanders when it comes to our work.
Are you constantly proposing, implementing and reforming?It is easy to be critical of the current situation, but make a positive proposal for change if you think that the situation is unfavorable. Gather information, acquire specialized knowledge, and make a logical, convincing proposal. Discuss it with those concerned, and follow through. If your proposal is implemented, work as a key person on the project to its conclusion.
4. Facts lie with people in the field.
Are you listening to their opinions and judgments?Information from the actual job site is among the most important in making proposals and decisions. We need to listen to the voices of end-users and employees in the field, and respect their opinions as much as possible with regard to actual place, object and time.
5. You are our most valuable management resource.
Are you pursuing self-development?A company is dependent on its people. The strength of each employee amounts to the strength of the company, and we need to constantly enhance employee abilities. At the very least, each employee should be able to take pride that they have the specialized knowledge required to perform their job responsibility. Additional knowledge should be acquired as a means to achieve our objectives. The acquisition of knowledge, in and of itself, does not necessarily add value to the company, so we must strive to utilize our knowledge to create and add value.