Today, values are increasingly diverse, and there is no absolutely correct answer to what constitutes an ideal organization. In fiscal 2023, we introduced an engagement survey covering all employees, enabling us to create an effective survey feedback loop by repeating three steps of “survey,” “discussions based on data,” and “action plans and implementation.”
In fiscal 2023, the first year of the survey, the engagement survey score was 65.0 on a non-consolidated basis. We set a goal to achieve a score of 70.0 or higher on a non-consolidated basis by fiscal 2026 and implemented organizational improvement initiatives at each workplace. At the company level, we are planning to introduce a “360-degree feedback” as a new measure to encourage managers and leaders to change their behavior and promote dialogue and are also considering to implement initiatives to “review the evaluation system” and “foster employees’ awareness of career development.”

We are working on "improvement engagement" as one of our material issues in the Mid-Term Management Plan (CV-1) and conducted an engagement survey of all employees in October 2023. We “visualized” the answers to survey questionnaires in six areas and 12 categories regarding the level of satisfaction with the company and their work, how they feel about job satisfaction and the company's vision, and how much they trust the company and they are willing to contribute to the company.

All employees approach various issues “visualized” through the engagement survey as if they were “their own” and discuss which issues should take priority and how they can improve their company and workplace. As the solutions vary across organizations and teams, our policy is to decide our future direction based on mutual understanding through “dialogue” with the aim of creating an attractive and strong organization where every employee can work with a sense of fulfillment and satisfaction.

Each department implements specific action plans based on the solutions reached through “dialogue,” such as sharing know-how to improve operational efficiency, conducting one-on-one meetings with supervisors, and creating a comfortable work environment by adopting a free-address style. We aim to become a better company by repeating these steps regularly.